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How to resend service books from t-mobile to a blackberry

This is something that normally we have to tell our customers to call their wireless providers for. I found this for T-Mobile customers, you can do this yourself online! To Re-send the service books to your blackberry do the following: 1. Go to www.t-mobile.com and log in to My T-Mobile. 2. Click SET...

Posted to Natalie's Blog (Weblog) by Natalie on 07-10-2007
Contacts not syncing on a BlackBerry 8800

We had a customer who was having a heck of a time with his BlackBerry 8800 not syncing Contacts. We'd tried resending Service Books a number of times to no avail. After a conference call with RIM Support (thanks Justin!) we finally determined what was going on: RIM had the user remove two Service Books...

Posted to Ted's Blog (Weblog) by ted on 03-30-2007

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