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  • How to resend service books from t-mobile to a blackberry

    This is something that normally we have to tell our customers to call their wireless providers for. I found this for T-Mobile customers, you can do this yourself online! To Re-send the service books to your blackberry do the following: 1. Go to www.t-mobile.com and log in to My T-Mobile. 2. Click SET...
    Posted to Natalie's Blog (Weblog) by Natalie on 07-10-2007

  • "Virtual" BlackBerry for Windows Mobile?

    CrackBerry addicts rejoice! Research In Motion announced today that they will be releasing BlackBerry services for Windows Mobile 6.0-based devices. According to the press release linked above, the service will run on Windows Mobile 6.0 devices (coming soon) and will work with BlackBerry Internet Service...
    Posted to Ted's Blog (Weblog) by ted on 04-23-2007

  • Contacts not syncing on a BlackBerry 8800

    We had a customer who was having a heck of a time with his BlackBerry 8800 not syncing Contacts. We'd tried resending Service Books a number of times to no avail. After a conference call with RIM Support (thanks Justin!) we finally determined what was going on: RIM had the user remove two Service Books...
    Posted to Ted's Blog (Weblog) by ted on 03-30-2007

  • How to Wipe a BlackBerry 8800

    The BlackBerry 8800 is the new hottness with it's sleek formfactor, new look and, most surprising of all, lack of scrollwheel. We've been getting alot of calls recently regarding the phone and the most commonly asked question is, "how do I wipe the data from the darn thing?" Fear not, here's the instructions...
    Posted to Ted's Blog (Weblog) by ted on 03-09-2007

  • BlackBerry on your Cingular Treo 650 Device

    Research In Motion announced this week that, using their BlackBerry Connect software, users of the Cingular Treo 650 can now run BlackBerry software on their phones. This, along with VersaMail (a built-in application) and Good Mobile Messaging (formerly known as GoodLink), gives you many options and...
    Posted to Ted's Blog (Weblog) by ted on 10-24-2006

  • BlackBerry Connect on a Nokia 9300

    One of our Shared Exchange 2003 customers called in yesterday trying to get his Nokia 9300 Smartphone set up with BlackBerry service. Since he can't do an Enterprise Activation and a Desktop Activation didn't work, he went ahead and called Nokia support for some help. After talking with Nokia's support...
    Posted to Ted's Blog (Weblog) by ted on 07-18-2006

  • Synching Deleted items between BlackBerry(BES) and Outlook(Exchange)

    When I first started using a BlackBerry with BES service, everything synched perfectly except for when I deleted items from either Outlook or the BlackBerry. Here's some information that will help you if you run into a similar problem. If you delete an email item on your BlackBerry, and it doesn't delete...
    Posted to Amy's Blog (Weblog) by Amy on 05-31-2006

  • Entourage 2004 Updates Released Last Week

    Microsoft released some updates for Entourage 2004 last week that will help resolve some issues our Shared Exchange 2003 customers may run across. Exchange Server users If you notice that your mailbox contains duplicate folders or is missing messages, events, or contacts, your mailbox might be affected...
    Posted to Ted's Blog (Weblog) by ted on 03-22-2006

  • Finally, BlackBerry on the Mac!

    Gene brought this link to my attention this morning. RIM announced at this week's Macworld Expo that they will (finally) be supporting BlackBerry software on Macintosh computers. In the three years that I've been working here at Lanlogic, that has been one fo the most long-running questions I've been...
    Posted to Ted's Blog (Weblog) by ted on 01-13-2006
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