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Tom's Blog

OCS activation error

Failure [0xC3EC796C] One or more errors occurred during execution of the wizard; the wizard was unable to complete successfully. Please check the log file for more information.

The above error message has been plaguing me for a few weeks now. I have been working on two separate Office Communication Server 2007 projects, one using Standard Edition and one on Enterprise Edition, and I kept running into the error during the initial server or pool deployment.

What ultimately fixed this for me was to change the service account passwords that I was using. I try and always use passphrases these days, and regularly have service accounts with anywhere from 12-30 characters. Once I changed the service accounts to have passwords that didn't include spaces, the deployment and activation wizards ran perfectly.

While I am always happy to resolve a problem, I sometimes hate the solutions that end up being so dumb...  :-)

Comments

 

Justin said:

Thanks!!! This help me out!!!

October 29, 2007 6:16 PM
 

Chris Coomler said:

Had a similar issue in that the OCS 2007 EE wizard would not create my 3 service accounts (EE consolidated). Pre-created them in Active Directory, told the wizard to use existing, provided passwords and all was successful.

November 29, 2007 1:25 PM
 

Tmack said:

tried to use a non-complex password during install, got the "password does not conform...." error from windows. Put in a complex password but still got the same error.

Ended up deleting the service accounts from AD then running the deployment again and letting the wizard create the accounts again. Worked like a charm.

December 11, 2007 8:36 PM

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