I've seen this on at least two sites but thought I'd post it here as well.  The more this gets out to the world, the better we'll ALL be:

If you password protect your iPhone, anyone can bypass your password protection by tapping on the "emergency call" button.  From there, they can double-tap on teh home button and access your favorites.

Quoting from Gizmodo:

If that wasn't bad enough, the second one is even worse: if you tap on the blue arrows next to the names, it will give you full access to the private information in a favorite entry. And it goes downhill from there:

• If you click in a mail address, it will give you full access to the Mail application. All your mail will be exposed.
• If there's a URL in your contact (or in a mail message) you can click on it and have full access to Safari.
• If you click on send text message in a contact, it will give you full access to all your SMS.

Hopefully, this major security break that fully exposes your most private information will be solved as soon as possible. Until then, you can avoid any potential breach doing the following:

1. In the iPhone home, go to Settings.
2. Click on General.
3. Click on Home Button.
4. Click on either "Home" or "iPod".

 

Apparently, Apple is aware of this issue and will fix it with their next software update.

 Take a look at this article from Slashdot.  This is an excellent reason to browse your messages, whether they be on our Shared Exchange network, or on GMail's servers over HTTPS (Hyper Text Transfer Protocol)/SSL (Secure Socket Layer).  HTTPS/SSL is basically a more secure way to connect to a website or a mail server and adds an extra layer of security to your web browsing all of the data you send/receive from your browser is encrypted.  If you look at a website's URL, you should see a lock icon in the top-right corner (Internet Explorer) or bottom-right corner (Firefox) letting you know that you're over a secure connection.

If you want to always connect to GMail's site over a secure connection, log into your account and go to Settings.  On the bottom of the settings list, you'll see a radio button next to "Always use https" without quotes.  Save it and you're all set!

While this will work with Windows Mobile devices as well, with the popularity of the new iPhone, the question of installing non-standart (self-generated for example) certificates has come up in conversation here in the office.

If you need to install an SSL certificate onto your device, your best bet is to download the file and email it to yourself to an account you have access to on the device.  (You can set up a GMail account, for example, and send the file to that.)  Open the attached SSL certificate on your iPhone and, when prompted, opt to install it onto your phone.  You should then be able to set up your iPhone to work with ActiveSync with your Exchange server.

I found this information here, they also talk about an alternative method as well which involves downloading some Apple software called the Enterprise Configuration utility.

To download a copy of your SSL certificate do the following :

1.  Go to your Outloook Web Access page (https://mail.mydomain.com for example)

2.   Click on the lock icon on the right-hand side of the address bar and click on View Certificates

3.   Click on the Details tab then click on the Copy to File button

4.   Take the defaults in the wizard and name the certificate whatever you chose when prompted then click next.

 5.  Click on Finish.

You now have a copy of the certificate on your desktop.

 If you're a Twitter user, good news!  Lanlogic has now created an account called, strangely enough, lanlogic!  Feel free to add @lanlogic to get tweets from us about new Blog posts, new KB articles and general information as we post it.  You can view our Tweets by going to www.twitter.com/lanlogic.

It happens sometimes; you've got to completely erase your phone or mobile device for whatever reason.  Well, for the iPhone, it's not difficult.  Just do the following:

1.  Go to Settings from the main screen.

2.   Select General

3.  Select Reset (you'll need to scroll down to see it)

4.  Select Erase All Contents and Settings

This will erase all data from your iPhone and can take up to two hours to do so, so you'll want to make sure that the device is charged or plugged into the AC adapter while you're doing this.

 Check out this link to Mac Rumors.  I did this yesterday (after upgrading to iTunes 7.7) and had no problems whatsoever with the upgrade.  Just make sure that you've fully charged your iPhone!

 So the 2.0 software/firmware has officially been out for only a few hours but I was able to upgrade my phone yesterday through some back-door means and the upgrade process went very smoothly.  I've heard a few reports of failed upgrades so far this morning, but they've been few and far between.

The first impression I got from the 2.0 software was the ease of setting up ActiveSync.  All you need (for Shared Exchange at least) is your email address, password and username (which is generally your email address) as well as your Shared Exchange server name.  It was actually easier to set up the iPhone with ActiveSync than it is with a Windows Mobile device.  No need for a truncated-to-16-character username for this guy!  Instructions for activating your Shared Exchange mailbox can be found here.

 The App Store has some pretty interesting applications too, I've already installed a good number of applications onto the device and, so far, they've all been free.  I've got Pandora (online music station), JOTT (audio notes to self that are transcribed and emailed to you), and ShoZu (easy photo emailing to sites like Flickr).  I've also installed a few "fun" applications including a super-nerdy lightsaber application that uses the accelerometer to know when I'm moving the iPhone around.

It's too early to tell how the battery life will be affected by ActiveSync's push email, but I don't expect that it'll be too bad.

Again, I've only been running 2.0 for less than 24 hours so there's plenty to still dig into, but so far, I like it!

**UPDATE**

I found out about a VERY cool little add-on that makes me very happy.  You can now take screenshots directly from your iPhone:  Press and hold the "home" button then tap the power button on the top.  Whatever is on your iPhone's screen will then be saved as a picture on your Camera Roll to be done with as you please.  Me, I'm taking screenshots of the ActiveSync setup and will be uploading them to our KB article soon.

 So, now that the dust has (mostly) settled on the WWDC in San Francisco this morning and Uncle Steve's finished with his keynote, the one big question I had (as well as all of our customers with iPhones) is:  When can I get some of that sweet iPhone 2.0 love?

July.

So, that means I'll need to wait another month or so before I can use ActiveSync on my iPhone.  That's cool, I can wait.  But if they push it much farther than that, I'll start getting annoyed...

 I've been using the iPhone for a few weeks now and wanted to share my thought on it as a phone, a wireless device and, finally, as an email client.

1.  Phone

Fantastic!  Sound quality is great, BlueTooth integration was a snap and  I'm not getting any lost/dropped calls at all.  The ability to take the phone away from your ear and the screen lighting up is a great touch when you want to end a call or do something else.  I'm very impressed, again, with the sound quality.  I've lost some hearing in my right ear (too many ear infections caused by chlorinated water in my youth) and have found it difficult to use cell phones with that ear in the past.  With the iPhone, I don't even need to turn the volume all the way up!

2.  Wireless device

After getting around the issue of my fat fingers and the touchscreen on the phone, I've found it much easier to type after a few days.  There's no tactile feel of the buttons being pushed like with the other devices I've used in the past so it took me a while to wrap my brain around it, and I'm still not typing as fast on it as I was my 8525, for example, but I do like the keyboard.

 The built-in applications are very easy to use.  Adding cities to the Weather app, for example, is very intuitive and there's no need to RTFM.  It took me almost no time whatsoever to get used to navigating from one app to another.  The SMS interface is clean and it's nice to see a conversation separated out as well.  While there aren't a ton of third-party applications for the iPhone that I've found very useful or don't require an internet connection, I am using PocketTweets to update Twitter from the road.  Using the WiFi connection on the device is easy as pie too.  I've got it set for auto-discover so I get prompted to join random wireless networks from time to time, but I've got it tied into my work and home networks so I'm not sending/receiving data over the slow AT&T wireless network.  It makes browsing much faster.  Voice over WiFi would be fantastic, but isn't a deal-breaker to be sure.

3.  Email client

This is where I have to start speaking poorly of the iPhone, with one caveat:  iPhone firmware 2.0 should resolve this issue when they start supporting ActiveSync.

Right now though?  Painful when connected to Exchange.  Delete a message on your phone?  Doesn't delete on the server.  It's just marked as read.  Send an email from the phone?  Doesn't show up in Sent Items in Outlook.  Wireless sync of Contacts and Calendar?  Nope.

 Bummer.

It works great with Gmail though...

All said, I'm really glad I've got the iPhone.  I didn't even touch on the iPod and video playback functionality (all Firefly episodes on the device FTW!), but it's great.  The camera is very nice, and the built-in ability to set pictures as your wallpaper and/or email to contacts is a nice touch too.

Geeks/Apple Fanboys rejoice!

Apple made the big announcement today that they have licensed Microsoft’s ActiveSync technology to enable push sync between Exchange 2003/2007 and the Apple iPhone. You will likely start getting asked about this news, so here are some things to be aware of.

·         Beta program opened today, but you must be approved by Apple to get the software.

o   Requires an Apple computer running OS X Leopard 10.5.2 to install

o   This will be a free update for all iPhone users

·         ActiveSync on the iPhone will enable the following features:

o   Push email, calendar, contacts from Exchange mailbox

o   Global Address List access

o   Full support for Cisco IPSec VPN, WPA2 Enterprise, 802.1x authentication

o   Remote wipe from Exchange Server or Outlook Web Access

Information from Apple can be seen here.

 I got a few messages like this over the weekend to my Gmail account:

This is interesting for many reasons but the most imaginative one is the fact that this looks very much like a legitimate Non-Deliverable Message until you get to the bottom.  I didn't actually  click on the link (I'm stupid but not crazy) to see where it goes but the spammers are getting better and better at masking their messages to get people to actually open them.  I see scores of spam messages weekly in my position here at Lanlogic and am rarely surprised, this one surprised me.

Good times. 

 You'll probably, when calling our support line, hear a new voice answer.  Kevin is our newest employee here at Lanlogic and he brings with him a metric ton of energy and customer service experience.

Next time you call, make sure to welcome Kevin to the team and please, go easy on him for a while...  ;)

I've had the Duo of just over a week now and thought I'd pass along my thoughts on the device so far.

 1.  Form factor:  Very good.  Not as bulky as a 8125 or 8525 but still plenty of room on the slider-style QWERTY keyboard.  Because it's a dual-slider phone, it also has a full size number pad for making calls or sending T9 text messages.  It's 7/8 of an inch deep, so it's not as thin as my old BlackJack or the Motorola Q, but it's not as tall or wide as either device so it's, for me, a good happy medium.  It definitely fits in my pocket without becoming too bothersome.  I also like the fact that the lock/management button is right on the front of the phone.  Press and hold it to lock the phone and tap it quickly to change your profile type and manage your connections like data plan and Bluetooth.  (More on that later...)

2.  Weight:  It weighs in at 4.5 ozs, which is just lighter than a BlackJack with an extended battery at 4.4 ozs.  It's got a nice sturdy heft to it, it doesn't feel like a toy phone, but isn't so heavy that you can't carry it around all day feeling like you've got a brick in your pocket.

3.  Sliders:  I was most intrigued by the dual-slide functionality of the device.  It's actually got a slider for the keypad/T9 keyboard and a full-sized QWERTY keyboard.  Both handle very well, especially the keypad.  The only real complaint I have about the QWERTY keyboard is the keys don't have any bounceback to them and they're flat in relation to the back.  What this means is that you can't really tell if you've actually typed a character or not.  Something else that bugs me is the fact that the delete and enter keys are right next to each other on the keyboard.  Bad design in my opinion...  One other really cool feature that's missing is the ability to answer/end calls by sliding the keypad open or closed.  You actually have to press the answer and end buttons to do so.  Definitely not a deal-breaker, but it would be sweet!
 

4.  Battery Life:  About two days with light usage.  I don't tend to make many calls from the device as I'm desk bound during the workday and find myself using it primarily for checking emails after hours and the occasional web browsing.  That said, if you're a Bluetooth user, be aware that the battery will last you less than 12 hours.  I'm not kidding.  Bluetooth sucked the battery dry in less than 12 hours.  I'd highly recommend getting a car charger if you're mobile and rocking the wireless headset.

5.  ActiveSync:  This is where I use the device most frequently.  Sending and receiving messages from the device is great.  It's running Windows Mobile 6.0 which is a definite leap up from WM5 but nowhere as robust as BlackBerry or GoodLink Mobile Messaging (which will run on the device).

6.  Text messages:  My only beef about WM6 devices is the lack of the ability of deleting text messages in bulk.  You have to delete each message individually, which sucks when you're getting text alerts about server issues and have to manually delete dozens of messages individually.  I've heard tell of threaded text messages with WM6 but I don't use my device for that so can't give a personal review of that.

 7.  Camera:  It's a 1.3 megapixel camera, so not the best thing I've ever seen as far as quality, but it's good for taking the spontaneous picture of your daughter doing something cute.

Overall, I really like the Duo and am not missing my BlackJack at all.
 

 There are two ways that I'm aware of to perform a hard reset of the Q9h device.

1.  From system tools, select Master Reset.

2.  With the device powered off, press and hold the E and Z buttons and turn the device on.

By the way, I ran across a pretty good, if still somewhat sparse, site with information on how to hard reset devices called hardresetguide.com.  There are only a few entries there so far, but it could turn into a very handy one-stop place to get info for hard resetting devices including the Q9h.

I just got my ands on the Pantech Duo from AT&T and am, so far, impressed by its form factor.  I'll have a more detailed review of the device in the coming weeks but the biggest question on my mind is always "how do I do a hard reset on this thing?"

So, without further ado:

 Go to Start> Settings> Security> and select Master Clear.  You'll be prompted fo a password, which is by default 0000 (zero, zero, zero, zero).  This will alert you that the device will be wiped, click OK and there it goes!

 
Per the Owner's Guide:

• Master Clear erases all user data and initializes all settings to the factory default mode.

• To ensure the operation of Master Clear, the SIM card should be inserted while Device-Lock is unlocked.