So this message is more than an annoyance. If you're like me, after clicking OK for the 500th time you've finally decided to do something about this error message that appears every time you reply to a message - for some folks this happens when you compose a new message. The message looks like this:
The Add-in "FaxExtension" (C:\Windows\SysWOS64\fxext32.dll) cannot be loaded and has been disabled by Outlook. Please contact the Add-in manufacturer for an update. If no update is available, please uninstall the Add-in.
I did some digging and found a solution buried in a forum. Don't bother trying to delete the extend.dat file - it doesn't work and I wasted a bunch of time trying that. Hopefully this solution will work for you and save you some time.
- In Outlook, Click Tools > Trust Center
- Click the category "Add-ins" on the left
- At the bottom of the window, change the Manage list to "Exchange Client Extensions" and click Go
- Uncheck the box next to FaxExtension and click OK.
- Sigh with relief when you don't see that error anymore!
About gene
Gene has worked in web development since 1996. He joined Lanlogic in 1999 and is now our web services director. He has been instrumental in helping us develop our hosted solutions offerings at
www.lanlogic.net. Gene has extensive experience with a variety of technologies to support web development, database management, and audio/video streaming. He has consulted in public, private, educational, and governmental sectors totaling over 100 institutions. Gene has a BS in Statistics from CSUEB, lives in Oakland, and plays saxophone in his spare time.