The Nokia E61 and E62 -- new phones that a lot of customers have been getting in the past week.  Generally good feedback.

Here are instructions for doing a hard reset:

Go to the home screen
Type in *#7370#  (that is, star pound seven three seven zero pound.  You do not need to hit the shift key during this)
You’ll get a prompt asking if you want to reset.  Select yes.

         If you are prompted for a “lock code”

                  Press the bottom left arrow button twice to go into numerical mode
                  For the code, type in 12345
                  Click Okay

If you have Good installed on the phone, when you type in *#7370#, you may get a message telling you to disable all connections first.  If this happens, you can remove the Good software.

Applications | Good Installer | Options | Remove
Follow prompts